01 Introduction
This Privacy Policy explains how p56 ph ("we", "us", "our") collects, uses, stores, and protects the personal information of players ("you", "your") who access or use the p56 ph online casino and sports betting platform at p56ph.app.
We are committed to protecting your privacy in accordance with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. As a platform that serves Filipino players, your privacy isn't just a legal obligation for us — it's a matter of trust, and we take it seriously.
By registering for an account on p56 ph, making a deposit, or simply visiting our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described here.
p56 ph is committed to protecting the privacy of Filipino players across the country
02 Data Controller
p56 ph is the data controller responsible for the personal information collected through this platform. As data controller, we determine the purposes and means by which your personal data is processed.
If you have any questions about how your data is handled, or wish to exercise any of your rights under the Data Privacy Act, you can reach our Data Privacy Officer (DPO) at:
- Email: privacy@p56ph.app
- Live Chat: Available through the platform 24/7
We will respond to all privacy-related requests within the timeframes required under Philippine law — generally within 15 working days of receiving your request.
03 Data We Collect
The types of personal information p56 ph collects include, but are not limited to:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Account verification, KYC compliance |
| Contact Data | Email address, mobile number | Account management, notifications |
| Financial Data | GCash number, Maya account, bank details | Deposits and withdrawal processing |
| Transaction Data | Deposit history, withdrawal records, bet history | Account management, AML compliance |
| Technical Data | IP address, device type, browser, session times | Security, fraud prevention, platform improvement |
| Usage Data | Pages visited, games played, features used | Platform improvement, personalisation |
| Communication Data | Support chat transcripts, emails | Customer support, quality assurance |
We do not collect sensitive personal information — such as racial or ethnic origin, religious beliefs, or health data — unless explicitly required by law and with your prior consent.
04 How We Collect Data
p56 ph collects your data through the following means:
- Directly from you — when you register, complete your profile, make a deposit, place a bet, or contact our support team.
- Automatically — through cookies, log files, and similar tracking technologies as you browse and interact with the p56 ph platform.
- From third parties — including identity verification providers used for KYC, payment processors such as GCash and Maya, and fraud prevention services.
- From public sources — such as sanctions lists or watchlists that we are required to check as part of our AML compliance obligations.
p56 ph treats every player's data with the same care and respect
05 How We Use Your Data
p56 ph uses your personal information only for legitimate purposes directly related to running the platform and complying with applicable law. Specifically, we use your data to:
- Create and manage your player account on p56 ph.
- Verify your identity and age as required for regulated online gaming.
- Process deposits and withdrawals in Philippine Pesos via GCash, Maya, and other supported methods.
- Provide and improve our gaming and sports betting services.
- Detect and prevent fraud, money laundering, and other prohibited activities.
- Send you account-related communications — such as deposit confirmations, withdrawal notifications, and security alerts.
- Respond to your queries and support requests.
- Comply with regulatory and legal obligations, including AML reporting requirements.
- Provide responsible gaming tools and monitor for problem gaming patterns where required.
- Analyse platform usage to improve features and user experience for Filipino players.
06 Legal Basis for Processing
Under the Data Privacy Act of 2012, p56 ph processes your personal data on the following legal grounds:
- Contract performance — processing necessary to fulfil the Terms and Conditions you agreed to when registering your account.
- Legal obligation — processing required to comply with AML law, KYC regulations, gaming licensing requirements, and other applicable Philippine law.
- Legitimate interests — processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
- Consent — processing for marketing communications, which you can withdraw at any time.
08 Cookies & Tracking Technologies
p56 ph uses cookies and similar technologies on our platform. Cookies are small text files stored on your device that help us improve your experience and keep the platform running smoothly.
We use the following types of cookies:
- Essential cookies — required for the platform to function. These include session management cookies that keep you logged in while you navigate the site. You cannot opt out of these.
- Functional cookies — remember your preferences, such as language settings and game history display options.
- Analytics cookies — help us understand how players use p56 ph so we can improve the platform. Data collected is aggregated and anonymised where possible.
- Security cookies — used to detect and prevent fraudulent activity on the platform.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use p56 ph properly.
p56 ph collects only the data needed to provide Filipino players with a safe, compliant gaming experience
09 Data Retention
p56 ph retains your personal data for as long as your account is active and for a further period as required by law after account closure. Specific retention periods include:
- Account and identity data — retained for 5 years after account closure, as required for AML compliance under Philippine law.
- Financial transaction records — retained for 5 years in compliance with Philippine financial regulations.
- Support communications — retained for 2 years after the matter is resolved.
- Technical logs — typically retained for 90 days for security and fraud investigation purposes.
- Marketing consent records — retained until you withdraw consent, plus 1 year for compliance documentation.
When data is no longer required, it is securely deleted or anonymised so it can no longer be associated with you as an individual.
10 Security
p56 ph implements appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- TLS/SSL encryption for all data transmitted between your device and the p56 ph platform.
- Encryption of sensitive data stored in our databases.
- Strict access controls — only authorised personnel with a genuine operational need can access player account data.
- Regular security audits and vulnerability assessments.
- Multi-factor authentication options for player accounts.
While we take every reasonable precaution, no system is completely immune from risk. If you ever suspect your account has been compromised, contact p56 ph support immediately.
11 Your Rights as a Data Subject
Under the Data Privacy Act of 2012, as a Filipino data subject you have the following rights in relation to the personal data p56 ph holds about you:
Right to Access
Request a copy of the personal data p56 ph holds about you, along with information about how it is processed.
Right to Correction
Request that inaccurate or incomplete personal data be corrected or updated in our records.
Right to Erasure
Request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Data Portability
Request a copy of your data in a structured, commonly used format for transfer to another data controller.
Right to Complain
Lodge a complaint with the National Privacy Commission if you believe p56 ph has breached your data privacy rights.
To exercise any of these rights, contact our Data Privacy Officer at privacy@p56ph.app. We will respond within 15 working days and may require identity verification before processing your request.
12 Minors
p56 ph is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, that account will be immediately closed and all associated data deleted.
If you believe a minor has registered on p56 ph, please notify us immediately at privacy@p56ph.app and we will act swiftly.
13 Changes to This Policy
p56 ph may update this Privacy Policy from time to time to reflect changes in our data practices, new services, or updated legal requirements. When we make material changes, we will notify registered players via email and post the updated policy on this page with a revised "Last updated" date.
We encourage you to review this page periodically. Your continued use of p56 ph after any changes have been communicated constitutes your acknowledgement of the updated policy.
14 Contact Us
If you have any questions, concerns, or requests related to your personal data and this Privacy Policy, please contact our Data Privacy Officer:
- Email: privacy@p56ph.app
- Live Chat: Available on the p56 ph platform 24/7
For general account and support questions, you can also reach us at support@p56ph.app. We are committed to resolving all data privacy concerns fairly and promptly in accordance with your rights as a Filipino data subject.